Terms and conditions

Terms and conditions of use of the site

The purpose of this document is to define the terms and conditions under which on the one hand WATCH-OUR.COM, hereinafter referred to as the PUBLISHER, provides its users with the site, and the services available on the site and on the other hand, the manner in which the user accesses the site and uses its services.
Any connection to the site is subject to the respect of the present conditions.
For the user, the simple access to the site of the PUBLISHER at the following URL address www.watch-our.com implies the acceptance of all the conditions described hereafter.

Intellectual Property

No reproduction, even partial as provided for in Article L.122-5 of the Intellectual Property Code, may be made of this site without the authorisation of the publication director.

Hypertext links

The WATCH-OUR.COM site may contain hypertext links to other sites on the Internet. Links to these other resources will take you away from the WATCH-OUR.COM site.
It is possible to create a link to the presentation page of this site without express authorization of the PUBLISHER. No authorization or request for prior information can be required by the publisher with regard to a site which wishes to establish a link towards the site of the publisher. It is however advisable to display this site in a new window of the navigator. However, the PUBLISHER reserves the right to ask for the suppression of a link which it considers not in conformity with the object of the WATCH-OUR.COM site

Publisher’s responsibility

The information and/or documents on this site and/or accessible through this site come from sources considered reliable.
However, this information and/or documents may contain technical inaccuracies and typographical errors.
The PUBLISHER reserves the right to correct them, as soon as these errors are brought to its attention.
It is strongly recommended to check the accuracy and the relevance of the information and/or documents made available on this site.
The information and/or documents available on this site may be modified at any time and may have been updated. In particular, they may have been updated between the time they were downloaded and the time the user became aware of them.
The use of the information and/or documents available on this site is made under the whole and only responsibility of the user, who assumes the totality of the consequences which can result from it, without the PUBLISHER being able to be required for this reason, and without recourse against this last one.
The PUBLISHER can in no case be held responsible for any damage of some nature that it is resulting from the interpretation or the use of information and/or documents available on this site.

Access to the site

The PUBLISHER endeavours to allow the access to the site 24 hours a day, 7 days a week, except in case of force majeure or of an event out of the control of the PUBLISHER, and subject to the possible breakdowns and maintenance interventions necessary to the good functioning of the site and the services.
Consequently, the PUBLISHER cannot guarantee an availability of the site and/or the services, a reliability of the transmissions and performances in terms of response time or quality. It is not foreseen any technical assistance towards the user that it is by electronic or telephone means.

The responsibility of the publisher could not be committed in the event of impossibility of access to this site and/or of use of the services.

Moreover, the PUBLISHER can be brought to interrupt the site or a part of the services, at any time without notice, the whole without right to compensations. The user recognizes and accepts that the PUBLISHER is not responsible for the interruptions, and for the consequences which can result from it for the user or any third party.

Modification of the conditions of use

The PUBLISHER reserves the possibility of modifying, at any time and without notice, the present conditions of use in order to adapt them to the evolutions of the site and/or its exploitation.

Rules of Internet use

The user declares to accept the characteristics and the limits of Internet, and in particular recognizes that :
The PUBLISHER does not assume any responsibility on the services accessible by Internet and does not exert any control of some form that it is on the nature and the characteristics of the data which could transit by the intermediary of its centre server.
The user acknowledges that the data circulating on the Internet is not protected, in particular against possible misappropriation. The presence of the WATCH-OUR.COM // “WH” // “Watchour” // “Watch-Our” logo(s) establishes a simple presumption of validity. The communication of any information deemed by the user to be of a sensitive or confidential nature is done at his/her own risk.
The user acknowledges that data circulating on the Internet may be regulated in terms of use or be protected by property rights.
The user is solely responsible for the use of the data he/she consults, queries and transfers on the Internet.
The user acknowledges that the PUBLISHER has no means of control over the content of the services accessible on the Internet

Applicable law

Both this site and the terms and conditions of its use are governed by Luxembourg law, regardless of the place of use. In the event of a dispute, and after all attempts to find an amicable solution have failed, the Luxembourg courts shall have sole jurisdiction to hear the dispute.
If you have any questions about these terms and conditions of use of the site, you can write to us at the following address: contact@watch-our.com

NDLR: Commercial Court
Résidence St Esprit
Postal address: B.P. 23
Tel: (+352) 47 59 81-476
Fax: (+352) 47 59 81-540

Online Terms and Conditions of Sale

The general terms and conditions of sale described below detail the rights and obligations of the company Watch-our and its customers in connection with the sale of the following goods: Watches / Jewellery / Products and services.
Any service performed by the company Watch-our implies the buyer’s unreserved adherence to these general conditions of sale.

Product presentation

The characteristics of the products offered for sale are presented in the “Watches/Jewelry/Accessories” section of our site. The photographs are not part of the contractual field. The responsibility of the company Watch-our cannot be engaged if errors are introduced there. All texts and images presented on the Watch-our company website are reserved, for the whole world, under copyright and intellectual property rights; their reproduction, even partial, is strictly forbidden.

Validity period of sales offers

Products are offered for sale while stocks last. In the event of an order for a product that has become unavailable, the customer will be informed of this unavailability, as soon as possible, by e-mail.

Product prices

The “Watches / Jewellery / Accessories” sections of our site indicate the prices in euros including all taxes, excluding shipping costs.
The company Watch-our reserves the right to modify its prices at any time, but the products ordered are invoiced at the price in force at the time the order is registered.
The prices offered include any discounts and rebates that the company Watch-our may have to grant in view of its results or the assumption of responsibility by the buyer for certain services.
No discount will be granted for early payment.


The company Watch-our confirms the order by e-mail.
The data recorded by Watch-our constitutes proof of the nature, content and date of the order. The latter is archived by the company Watch-our under the conditions and within the legal time limits; the customer can access this archiving by contacting the Customer Relations department.

Payment methods

Payment for orders is made in cash, by credit card, or by bank transfer.
At the time of registration of the order, the buyer must pay a deposit of 10% of the total amount of the invoice or pay the latter in full. No shipment will be made until the order has been paid in full.

Withdrawal period

The Buyer has a period of fourteen clear days, from the receipt of the products, to exercise his right of withdrawal without having to justify his reasons or pay any penalties, except, where applicable, for the cost of return. If the fourteen-day period expires on a Saturday, Sunday or public holiday, it is extended until the next working day.
In the event that the right of withdrawal is exercised, the company shall reimburse the Buyer for all sums paid, as soon as possible and at the latest within fourteen days of the date on which this right was exercised.

Late payment (clause applicable to professionals)

In the event of total or partial non-payment of the goods delivered on the day of receipt, the buyer must pay the company Watch-our a late payment penalty equal to one and a half times the legal interest rate.
The legal interest rate used is that in force on the day of delivery of the goods.
This penalty is calculated on the amount of the outstanding sum, exclusive of tax, and runs from the due date of the price without the need for any prior formal notice.
Any delay in payment shall automatically entail, in addition to the late payment penalties, an obligation on the part of the debtor to pay a fixed indemnity of €40 for collection costs.
An additional indemnity may be claimed, on proof, when the collection costs incurred are higher than the amount of the fixed indemnity.


All products are delivered without any guarantee as to delivery times, with the exception of deliveries to private individuals. The delivery deadline varies according to their address. It is set, for an address in Luxembourg, on the day of payment + 8 days and, for other destinations, on the day of payment + 1 month.

Customer relations – After-sales service

For any information, question or claim, the customer can contact from Monday to Saturday, from 10 am to 6 pm directly to :

Address:. 26 rue du Curé, 1368 – Luxembourg.
Tel: +352 621 313 139
e-mail: contact@watch-our.com

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